Shipping policy
**Shipping Policy**
*Last updated: March 25, 2025*
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**Processing Time**
Orders are processed within **7 business days** (excluding weekends and holidays) after receiving payment confirmation. You will receive a notification via email once your order has shipped.
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**Shipping Rates & Delivery Estimates**
Shipping charges will be calculated and displayed at checkout. Delivery times vary depending on your location and selected shipping method:
- **Standard Shipping:** Up to 7 business days
- **International Shipping:** Up to 14 business days
Tracking information will be provided once your order has shipped.
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**Shipping Restrictions**
- We ship **worldwide**
- Certain products may be subject to shipping restrictions due to local regulations or product classifications
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**International Shipping**
International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
We are not responsible for delays caused by customs processing.
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**Order Tracking**
A tracking number will be emailed to you once your order ships. Please allow up to **24 hours** for tracking to update.
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**Lost or Stolen Packages**
We are not responsible for lost or stolen packages marked as delivered.
If your package shows as delivered but is missing, please contact the shipping carrier directly.
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**Damaged or Missing Items**
If your order arrives damaged or with missing items, contact us within **14 days** of receipt. Please include:
- Your order number
- Photos of the damage or missing contents
We will review and work with you to resolve the issue.
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**Policy Updates**
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.
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**Contact**
For any shipping-related questions, please contact our support team at:
📧 **admin@apw.com.co**
